Refund policy
Return Window
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
-
The item must be in the same condition that you received it
-
The item must be unworn or unused
-
It must include original tags
-
It must be in its original packaging
-
Proof of purchase is required
How to Start a Return
To start a return, please contact us at letthemtalkbeauty@gmail.com.
If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
If you have any questions regarding returns, you can contact us at letthemtalkbeauty@gmail.com.
Damages and Issues
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.
Exceptions / Non-Returnable Items
The following items cannot be returned:
-
Perishable goods (such as food, flowers, or plants)
-
Custom or personalised products
-
Personal care goods, including beauty products
-
Hazardous materials, flammable liquids, or gases
-
Sale items
-
Gift cards
If you are unsure whether your item qualifies for return, please contact us before initiating a return.
Exchanges
The fastest way to receive a different item is to return the product you have.
Once your return is approved and processed, you may place a new order for the replacement item.